City of Bethany

PROJECT PURPOSE

A kiosk to accept utility payments for the City. Beneficial after hours, during times of pandemic and helpful to the disabled. Recently, all customer service employees were sick with covid and we could have used this type of kiosk to assist our customers during this difficult time.

EVIDENCE

Other cities are successfully utilizing this technology which proved beneficial during the Covid 19 crisis

POPULATION DESCRIPTION

During the pandemic both the public and city employees were impacted- especially those who were immunocompromised or had comorbidities. These Kiosks will allow contactless transactions which will safeguard vulnerable populations and assist elderly or disabled persons. The ability to have contactless transactions will also help those who are healthy from transmitting to others.

PERFORMANCE MEASURING

This project performance will be considered successful upon installation of the kiosks and usage by the citizens for paying their water bills.

ONGOING INVESTMENT AMOUNT

$

ONGOING INVESTMENT DESCRIPTION

None

ONGOING INVESTMENT REQUIRED

One-time project will not need continued funding